Sofitel Plaza Hotel

Elegant Luxury Hotel For Business Travel

(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 8
Visited: Sep-2015
Ambience & Setting: 8
Food & Beverage: 7
Service: 8
Value for Money: 7
Spent about SGD $620 per person.
- $550 Accomodation 4D3N
- $70 Room Service


Nearby Attractions: Vietnam National Museum Of History, Temple Of Literature, Hanoi Sky Lotte Observation Deck, Ngoc Son Temple, Ly Thai To Statue & Park, Hoan Kiem Lake, National Museum Of Vietnamese History, Hanoi Museum, Hanoi Opera House, Vietnamese Women's Museum, West Lake, Trấn Quốc Pagoda, Hoa Lo Prison / The Hanoi Hilton, Vietnam Military History Museum, Museum Of Ethnology, Vietnam National Fine Arts Museum, Trúc Bạch Lake, Army Museum, Air Force Museum, Imperial Citadel Of Thang Long, Ho Chi Minh Mausoleum, Ho Chi Minh Museum, Ho Chi Minh's Vestige In The Presidential Palace Area, One-Pillar Pagoda


Hotel Facilities: Business Centre, Free Wi-Fi, Conference Rooms, Gymnasium, Swimming Pool, Laundry Service, 2 Restaurants (Brasserie WestLake, Ming Restaurant), 2 Bars (Song Hong Lobby Bar, Summit Lounge), Executive Club Lounge, Serviced Apartments, Library, 1 Spa (Sofitel Plaza Spa), Cable TV, Doctor On Call, Printing Service, Shopping Arcade, Beauty Salon, Babysitting Service, Car Rental Service, Currency Exchange Service, Tour Desk


Hotel Activities: Work Out, Internet Surfing, Swimming, Meetings, Massage, Spa, Yoga, Pilates, Aerobics, Jacuzzi, Shopping, Hair Cut, Hair Treatment, Beauty Treatment, Tour Arrangements






Introduction
Located about 20 - 30 minutes drive away from the Noi Bai International Airport in Hanoi, Sofitel Plaza (Hanoi) Hotel is the luxury hotel of choice for many business travellers and government officials. With its proximity to the city center (10 minutes drive away), fully equipped, modern ambience suitable for high-power meetings and business talks, scenic settings from the nearby West Lake, and efficient service, the Sofitel Plaza Hotel is well worth the high price it commands.


Ambience
Ambience at Sofitel Plaza Hotel is elegant and modern, with little touches of luxury. The ample marble flooring and high ceilings lend a sense of grandeur, and the spacious, open views from the many windows offer a fantastic view of the city. Sophisticated modern art dot the warmly lit corridors, while thoughtfully designed doors angled behind a small alcove lend some privacy when entering / exiting your room.


Room
Rooms at Sofitel Plaza Hotel are well-stocked and comfortable. I stayed in the Luxury Room, which has a comfortable King size bed, a decent selection of channels on cable television, a work desk, and a bathroom which is equipped with a bathtub, standing shower, and a high-tech toilet bidet. The room itself is rather spacious, and has a partial view of West Lake. I understand that Sofitel Plaza Hotel offers serviced apartments as well, though these are located on the lower floors.


Food
Food at Sofitel Plaza Hotel is served at the Brasserie WestLake, which is the default buffet dining restaurant for this hotel. The chefs here are also responsible for most of the room service menu. Generally, I find food here to be tasty, and of decent quality. The variety / range of selections for the buffet is small but sufficient, and at least it changes daily. I find the local Vietnamese food prepared by the kitchen to be more delicious, than their Western style cuisine.


Service
Service at Sofitel Plaza Hotel is professional and efficient. Staff are friendly, and will open doors and greet you at the entrance. They're also quick to respond to requests from the room, even during full capacity. Most staff here can converse in English, though I once had some trouble communicating with a junior staff who didn't understand English. I was slightly irritated that 4 different staff knocked on my door 4 times on my 1st day, just to enquire that everything was alright with my room, though I appreciate the thought.


Facilities & Activities
As a primarily business hotel, the facilities and activities at Sofitel Plaza Hotel is geared for business travellers. This means their conference / meeting facilities and business centre are well-equipped, modern, and comfortable. I also notice that Sofitel Plaza Hotel is a popular wedding venue. There is very little activities for families, though the city centre and West Lake are within a 10 minute drive. Sofitel Plaza Hotel isn't that nearby to tourist attractions.