Grand Mercure Singapore Roxy

Grand Mercure Singapore Roxy
50 East Coast Road

Ye Olde Reliable Hotel

(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 6
Visited: Aug-2022
Ambience & Setting: 6
Food & Beverage: 5
Service: 7
Value for Money: 7
Budget about SGD $1,350 per person.
- $1,350 Accomodation 5D4N

Hotel Facilities: Business Centre, Free Wi-Fi, Gymnasium, Swimming Pool, 2 Restaurants (Feast Roxy, Jia Wei Chinese Restaurant), 1 Cafe (Wave Cafe), 2 Lounges (Lobby Lounge, Executive Lounge), Meeting & Function Rooms (East Coast Function Rooms, Roxy Function Rooms), Self-Service Launderette, Cable TV, Currency Exchange Service, Roxy Square I & II Shopping Centres

Hotel Activities: Working Out, Internet Surfing, Swimming, Meetings, Relaxing, Doing Laundry, Dining, Shopping, Hair Cut & Styling, Beauty Treatments


Located about 20 minutes drive away from the Changi international airport in Singapore, the Grand Mercure Singapore Roxy is a 4-star business hotel, owned and operated under the Accor Group. Situated close to town, and within walking distance to the dining and entertainment areas of Marine Parade, Katong, and Joo Chiat, the Grand Mercure Singapore Roxy hotel has an old-world charm. Although we have prior corporate and commercial history, I visited and stayed as a regular paying customer.

Ambience at the Grand Mercure Singapore Roxy is old-school. While the lobby appears modern with its gleaming marble tiles and high ceiling, the rest of the place harkens back to the 1980s, with low lighting, wooden furnishings, and muted carpets. Small windows offer views of the surrounding area. This was probably better back in the day, when you had ocean views, but today, the built-up residences surrounding the hotel block line of sight. Interestingly, the lower floors are brighter with a more modern, contemporary, airy feel.

Rooms at the Grand Mercure Singapore Roxy is aging but functional. I stayed at the Studio Suite, which had warm earthy tones, low lighting, a marble tiled bathroom, and a carpeted living room. Said to have a "chic minimalist zen" vibe, I didn't quite feel it, although I still decently enjoyed the experience.

The large king size bed is clean and comfortable, with sheets changed daily (!). The working deck is spacious, and the wireless internet is fast and stable although the router is exposed beneath the table. The television has a decent range of cable channels, but isn't a smart TV, so there's no option for streaming.

The pantry has a daily stock of coffee and tea sachets, while the small mini-bar is useful for keeping drinks cool. The wardrobe and vanity area is of decent size, though I wished for more hangers and shelves.

The bathroom features a toilet, shower, and bathtub in separate areas, with amenities stocked. The shower has options for regular or rain shower mode. The bathtub is decent sized, easy to use, however, you cannot shower standing up due to the lack of a splash guard.

The living room has a nice sized sofa lounger, which also doubles as a relaxing secondary area for resting. The lack of a TV here is an odd choice, guests are left staring at a blank wall. I like the complimentary fruit basket provided in suite, as well as the complimentary hygiene care pack provided at reception. Safety is good, with in-room electronic safe and sturdy chain door lock, as well as elevators that require keycard access.

Food at the Grand Mercure Singapore Roxy is primarily from their all-day dining restaurant, Feast Roxy (formerly known as Feast @ East Roxy). Sadly, the Executive Lounge was undergoing refurbishment during my visit, so a section of Feast Roxy was carved out as a replacement lounge. The service staff at Feast Roxy seat guests quickly, and proactively offer to clear finished plates throughout the meal, but don't engage in much conversation. Quality of dishes, at least for breakfast, is decent enough (though with the myriad dining options around the hotel, I'd rather dine elsewhere). Dishes are generally about average in taste and presentation, not terrible, but not particularly exciting or memorable. This was the lowest point for me.

Service at the Grand Mercure Singapore Roxy is professional and efficient. Reception staff work quickly, checking guests in or out, with porters to assist with baggage during peak periods. They demonstrate good knowledge of the surrounding areas of interest. Housekeeping staff work efficiently as well, turning around rooms with good effort, though a little more attention to detail in cleanliness would be welcome. Their affordable price range per room night, and proximity to the airport, make the Grand Mercure Singapore Roxy hotel one of the better options for business travellers and airline crew.

Facilities & Activities
The facilities and activities at the Grand Mercure Singapore Roxy are catered to business travellers. The business kiosks and function rooms have been refreshed with modern meeting equipment and technology, well-suited and reliable for business meetings. We had previously used their function rooms for corporate events, and had a good experience. The gymnasium is well-equipped and clean, and the swimming pool is a nice size for doing laps. An unusually large sun deck and terrace allows for relaxing. Instead of laundry service, they offer a self-service launderette. The Grand Mercure Singapore Roxy hotel is also co-located to the adjourning Roxy Square I & II Shopping Centres, and just opposite Parkway Parade Shopping Centre, which has options for shopping, dining, entertainment, and self-care treatments.


Grand Mercure Singapore Roxy 01 - Facade
Grand Mercure Singapore Roxy Facade

Grand Mercure Singapore Roxy 02 - Bedroom

Grand Mercure Singapore Roxy 03 - Television & Working Desk
Television & Working Desk

Grand Mercure Singapore Roxy 04 - Living Room
Living Room

Grand Mercure Singapore Roxy 05 - Pantry & Mini Bar
Pantry & Mini Bar

Grand Mercure Singapore Roxy 06 - Wardrobe & Vanity Area
Wardrobe & Vanity Area

Grand Mercure Singapore Roxy 07 - Bathroom & Shower
Bathroom & Shower

Grand Mercure Singapore Roxy 08 - Bath Tub
Bath Tub

Grand Mercure Singapore Roxy 09 - Self-Service Launderette
Self-Service Launderette

Grand Mercure Singapore Roxy 10 - East Coast Function Rooms
East Coast Function Rooms

Grand Mercure Singapore Roxy 11 - Gymnasium

Grand Mercure Singapore Roxy 12 - Sun Deck
Sun Deck

Grand Mercure Singapore Roxy 13 - Terrace

Grand Mercure Singapore Roxy 14 - Swimming Pool
Swimming Pool

Grand Mercure Singapore Roxy 15 - Pool Showers
Pool Showers

Grand Mercure Singapore Roxy 16 - Business Centre & Currency Exchange Machine
Business Centre & Currency Exchange Machine

Grand Mercure Singapore Roxy 17 - Feast Roxy Buffet Counters
Feast Roxy Buffet Counters

Grand Mercure Singapore Roxy 18 - Feast Roxy Seating
Feast Roxy Seating

Grand Mercure Singapore Roxy 19 - Hygiene Care Pack
Hygiene Care Pack

Grand Mercure Singapore Roxy 20 - Wave Cafe
Wave Cafe