Pullman Hanoi Hotel

Pullman Hanoi Hotel
40 Cat Linh Street / 61 Giang Vo Street
Dong Da District
Hanoi 10000
Vietnam

https://pullman-hanoi.com/


Modern Comfortable Business Hotel

(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 8
Visited: Apr-2023
Ambience & Setting: 8
Food & Beverage: 7
Service: 9
Value for Money: 9
Budget about VND ₫23,134,903 / SGD $1,300 per person.
- $1,000 Accommodation 7D6N
- $200 Room Service F&B
- $100 Laundry Service


Nearby Attractions: Vietnam National Museum Of History, Temple Of Literature, Hanoi Sky Lotte Observation Deck, Ngoc Son Temple, Ly Thai To Statue & Park, Hoan Kiem Lake, National Museum Of Vietnamese History, Hanoi Museum, Hanoi Opera House, Vietnamese Women's Museum, West Lake, Trấn Quốc Pagoda, Hoa Lo Prison / The Hanoi Hilton, Vietnam Military History Museum, Museum Of Ethnology, Vietnam National Fine Arts Museum, Trúc Bạch Lake, Army Museum, Air Force Museum, Imperial Citadel Of Thang Long, Ho Chi Minh Mausoleum, Ho Chi Minh Museum, Ho Chi Minh's Vestige In The Presidential Palace Area, One-Pillar Pagoda


Hotel Facilities: Business Centre (Connectivity Lounge), Free Wi-Fi, 8 Meeting Rooms, 1 Grand Ballroom, Gymnasium (Fit Lounge), Swimming Pool, Laundry & Dry Cleaning Service, Tennis Court Rental, 1 Restaurant (La Cheminée Restaurant), 1 Bar (Mint Bar), Executive Lounge, Doctor On Call Service, Spa & Sauna, Cable Television, Beauty Salon, Bicycle Rental Service, Shoe Shine Service, Babysitting Service, Currency Exchange Service, Tour Arrangement Service


Hotel Activities: Meetings, Work Out, Internet Surfing, Dining, Spa, Jacuzzi, Sauna, Tennis, Hair Treatments, Cycling, Tours


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Introduction
Located about 40 minutes drive away from the Noi Bai international airport in Hanoi, Vietnam, the Pullman Hanoi Hotel is a modern 5-star business hotel, a cosmopolitan oasis between tradition (in the Old Quarter) and modernity (in the business district). Its relatively central location makes it easy to commute to most locations within the city.


Ambience
Ambience at Pullman Hanoi Hotel is classy but aging. The high ceiling, marble floors, glass panelled frontage, and large art pieces of coloured apples lend a premium feel when you step into the lobby. But corridors are dull and low lit, and the facade looks like it could use some maintenance. This was probably the only low point though, minor quibbles which won't affect the majority of the guest experience.


Room
Rooms at Pullman Hanoi Hotel are clean, comfortable, and cozy. I stayed at the Deluxe Executive room, which offers access to the Executive Lounge, a high-floor location with city view, complimentary laundry service, and more. The bathroom is well stocked with toiletries, and the rain shower is good. The in-room wifi is stable and fast, and while the cable television offers a good range of channels, I wish some of it wasn't dubbed into Vietnamese. The bed is large and comfortable, and I loved lounging on the sofa chair. The wardrobe and pantry are decent.


Food
Food at Pullman Hanoi Hotel is mostly served at the La Cheminée Restaurant. Here, they go for a blend of Modern European cuisine and local Vietnamese cuisine, done to decent standards. The breakfast is decent enough, with a good range, though there's little variation day to day - I got bored after awhile, but the caveat is I stayed longer than most. Alright, but I preferred wandering the nearby area which has a multitude of restaurants.


Service
Service at Pullman Hanoi Hotel is very good. Staff ensure guests feel welcomed, and issues are quickly addressed and resolved. The staff at the executive lounge strive to meet requests, and ensure guests are well taken care. I also commend the efficiency and thoroughness of the housekeeping staff, and the helpfulness of the maintenance personnel. The excellent service was a highlight for me.


Facilities & Activities
The facilities and activities at Pullman Hanoi Hotel are above average, modern and well equipped. The meeting rooms were in regular use, and the comfortable business centre and connectivity lounge is great for facilitating networking. The gymnasium and beauty salon were well equipped, and the pool is decent enough for wading. Laundry was efficiently cleaned and folded. There's a play area for children too. The only downside seems to be the condition of the tennis courts. Overall, I recommend staying at the Pullman Hanoi Hotel.


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