W Hotel Singapore

W Hotel Singapore
21 Ocean Way


Indifferent Service Spoils Great Ambience

(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 7
Location: 8
Service: 6
Room: 7
Facilities: 8
Visited: May-2013


W Hotel Singapore is a mix of modern contemporary artistic influence, natural beauty, and elegant extravagance. Somehow, it all manages to work together, making a visit to W Hotel Singapore both impressive and memorable at the same time.

Ambience at W Hotel Singapore is energetic and quirky, with sculptures, paintings, lights, pattens and shapes combining and clashing to create various spaces. Walk from one end of W Hotel Singapore to the other and the decor changes along the way. Beautiful in a somewhat madcap way. However, it's rather difficult to find a nearby trash bin in the public areas.

As we were preparing for a corporate event, we faced problems with the service staff, and their lack of initiative. This caused frustration for our people. During the actual event though, the staff at W Hotel Singapore performed much better, and were both visible and helpful to our guests.

The room and facilities at W Hotel Singapore are good, though not the best I've seen for a hotel of this class. The exterior facade is somewhat unattractive, but the view from the rooms is great. The in-room facilities for the Fabulous Room is good as well. However, W Hotel Singapore doesn't have much in the way of activities, and they rely more on the attractions around Sentosa to entertain guests.

W Hotel Singapore is a nice place to stay, or to hold an event, though the service can be inconsistent as the majority of the staff are quite junior / not so experienced. Even if you're not staying at the W Hotel Singapore, it's still a nice place to visit.


W Hotel Singapore 01 - W Lawn

W Hotel Singapore 02 - Exterior Facade & W Fountain

W Hotel Singapore 03 - W Swimming Pool Wet Pool & Wet Bar

W Hotel Singapore 04 - W Away Spa Lounge Pebble Sofa

W Hotel Singapore 05 - W Roof Pebble Garden

W Hotel Singapore 06 - Fabulous Room Bathroom

W Hotel Singapore 07 - Grand Staircase & Grass Lights

W Hotel Singapore 08 - Lounge & Woo Bar

W Hotel Singapore 09 - Fabulous Room Floor Lamp

W Hotel Singapore 10 - Dog Sculpture

W Hotel Singapore 11 - Table Setting & Bread Rolls

W Hotel Singapore 12 - Triple Tiger Beers

W Hotel Singapore 13 - Grilled Scallop And Prawns, Granny Smith Apple Salad, Pepper Coulis Sauce

W Hotel Singapore 14 - Chicken Consomme With Black Truffle And Mushroom Ravioli

W Hotel Singapore 15 - Seared Beef Tenderloin, Mash Potato, Portobello Mushroom, Asparagus & Whipped Anchovy Butter 01

W Hotel Singapore 16 - Seared Beef Tenderloin, Mash Potato, Portobello Mushroom, Asparagus & Whipped Anchovy Butter 02

W Hotel Singapore 17 - Seared Beef Tenderloin, Mash Potato, Portobello Mushroom, Asparagus & Whipped Anchovy Butter 03

W Hotel Singapore 18 - Mango Mousse Cake, Vanilla Ice Cream, Almond Shortbread Crumb