Indifferent Service Spoils Great Ambience
(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 7
Location: 8
Service: 6
Room: 7
Facilities: 8
Visited: May-2013
W Hotel Singapore is a mix of modern contemporary artistic influence, natural beauty, and elegant extravagance. Somehow, it all manages to work together, making a visit to W Hotel Singapore both impressive and memorable at the same time.
Ambience at W Hotel Singapore is energetic and quirky, with sculptures, paintings, lights, pattens and shapes combining and clashing to create various spaces. Walk from one end of W Hotel Singapore to the other and the decor changes along the way. Beautiful in a somewhat madcap way. However, it's rather difficult to find a nearby trash bin in the public areas.
As we were preparing for a corporate event, we faced problems with the service staff, and their lack of initiative. This caused frustration for our people. During the actual event though, the staff at W Hotel Singapore performed much better, and were both visible and helpful to our guests.
The room and facilities at W Hotel Singapore are good, though not the best I've seen for a hotel of this class. The exterior facade is somewhat unattractive, but the view from the rooms is great. The in-room facilities for the Fabulous Room is good as well. However, W Hotel Singapore doesn't have much in the way of activities, and they rely more on the attractions around Sentosa to entertain guests.
W Hotel Singapore is a nice place to stay, or to hold an event, though the service can be inconsistent as the majority of the staff are quite junior / not so experienced. Even if you're not staying at the W Hotel Singapore, it's still a nice place to visit.
(Ratings: On a scale of 1 to 10, with 1 = Worst and 10 = Best)
Overall: 7
Location: 8
Service: 6
Room: 7
Facilities: 8
Visited: May-2013
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W Hotel Singapore is a mix of modern contemporary artistic influence, natural beauty, and elegant extravagance. Somehow, it all manages to work together, making a visit to W Hotel Singapore both impressive and memorable at the same time.
Ambience at W Hotel Singapore is energetic and quirky, with sculptures, paintings, lights, pattens and shapes combining and clashing to create various spaces. Walk from one end of W Hotel Singapore to the other and the decor changes along the way. Beautiful in a somewhat madcap way. However, it's rather difficult to find a nearby trash bin in the public areas.
As we were preparing for a corporate event, we faced problems with the service staff, and their lack of initiative. This caused frustration for our people. During the actual event though, the staff at W Hotel Singapore performed much better, and were both visible and helpful to our guests.
The room and facilities at W Hotel Singapore are good, though not the best I've seen for a hotel of this class. The exterior facade is somewhat unattractive, but the view from the rooms is great. The in-room facilities for the Fabulous Room is good as well. However, W Hotel Singapore doesn't have much in the way of activities, and they rely more on the attractions around Sentosa to entertain guests.
W Hotel Singapore is a nice place to stay, or to hold an event, though the service can be inconsistent as the majority of the staff are quite junior / not so experienced. Even if you're not staying at the W Hotel Singapore, it's still a nice place to visit.
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